I Changed My Internet Provider or Wi-Fi Password — Which Device Do I Have?

This device runs on a Chromebox — a small rectangular box (roughly the size of a thick paperback book) that connects to an external touchscreen monitor. It typically has USB ports on the front and is mounted near or behind the screen.

→ Reconnect to Wi-Fi: 24" or Larger Touchscreen (Chromebox)

This is a self-contained 22" touchscreen kiosk branded by ELO®. The device has a "Home" button and a "Power" button visible on the unit itself (usually on the back or side panel).

→ Reconnect to Wi-Fi: 22" ELO® Touchscreen

This is a large-format 43" standalone kiosk with a 4K display. It does not have physical buttons — settings are accessed by tapping the top right corner of the screen multiple times until a settings icon appears.

→ Reconnect to Wi-Fi: 43" PCAP 4K Kiosk

If you're still unsure which device you have, please get in touch with our support team for help.