Before You Begin
No matter which device you're installing on, have the following ready:
Your Wonder account. You'll need the email address and password you use for my.catalogkiosk.com (Commerce Automation Manager), or access to that portal so you can pair your device with a pairing code.
A stable internet connection. Wi-Fi or Ethernet Cable is strongly recommended. Avoid cellular connections where possible; the initial catalog download is large and may incur data charges.
Sufficient free storage. Plan for roughly 500 KB per product image, plus a buffer for the operating system and other apps. For example, a catalog of 20,000 SKUs with 4 images each requires approximately 45–50 GB. Exact minimums vary by device.
Products assigned to your account. The app can only display products that have been assigned in my.catalogkiosk.com. If nothing has been assigned yet, see How to Manage & Change Products.
Note: Installing the app only takes a few minutes. The initial content sync may take longer depending on your catalog size and connection speed.
Choose Your Device
Find your device below and open the linked guide for full step-by-step instructions.
Device / Platform | Minimum requirements | How you'll get the app | Full installation guide |
Desktop or laptop (Windows / macOS) | Current version of Google Chrome; free storage based on catalog size | Installed directly from Chrome at app.catalogkiosk.com | |
iPad tablet (iPadOS) | iPadOS 14.0 or above; at least 10 GB free storage | Download "Wondersign Catalog Kiosk" from the App Store | |
Android tablet | Android 8.0 or newer; at least 8 GB free storage; up-to-date Android System WebView | Download from the Google Play Store | |
Chromebox (ChromeOS) | Chromebox connected to a display, with a USB keyboard; Wi-Fi or Ethernet; active subscription | Enrolled via ChromeOS Enterprise Enrollment. The app then launches automatically in kiosk mode | |
All-In-One Flex Kiosk (22"–27") | Kiosk components (display module, power adapter, and power cord); Wi-Fi or Ethernet | Pre-configured — the app installs automatically after first boot |
What to Expect: Installation at a Glance
Every device follows the same general four-step process. Your platform-specific guide covers the details.
Download: Get the app from your platform's source (the App Store, Google Play, or Chrome). On the Flex Kiosk and Chromebox, the app installs and launches automatically once the device is set up.
Install: Follow the on-screen prompts. On desktop, be sure to grant the app local storage access when asked (this prevents pairing loss and repeated content downloads).
Activate & pair: Connect the device to your Wonder account using one of two methods:
Sign in on the device with a device name plus your my.catalogkiosk.com email and password, or
Use a pairing code — the device displays a code, which you enter under Devices → Add Device in my.catalogkiosk.com.
Sync: The app automatically downloads the products assigned to your account. When the Home Screen (your catalog) appears, setup is complete.
Verify Your Installation
Your installation was successful when:
The app launches to the Home Screen and displays your catalog.
The screen responds normally to touch or mouse input.
Your device appears in the Devices section of my.catalogkiosk.com.
Tip: You can start using the app while product images finish downloading — choose Download in Background during the initial sync.
Common first-run issues
"No products assigned": Log in to my.catalogkiosk.com and assign products to the device. See How to Manage & Change Products Displayed in Catalog.
Unsupported browser error (desktop): The desktop app requires Google Chrome; other browsers are not supported.
Trouble signing in: See How to Reset a Forgotten Password in the Commerce Automation Manager (CAM)
Next Steps
Still need help? Contact Wondersign Support at (855) 408-9966 (Monday–Friday, 9 AM–8 PM EST; Saturday, 9 AM–6 PM EST), or browse the Help Center at help.wondersign.com.