Trobleshooting
Diagnose and fix issues fast.
26 articles
Elo 22" Generation 1 'End of Life' Device
My Kiosk Is Not Responding To Touch Input Or Is Slow To Respond
How To Hard Reset a 22" I-Series (All-In-One) ELO Kiosk
How To Repurpose A CN60 Chromebox Device As A Computer
My Kiosk Screen Says "Waiting for Network Connection" or Shows the Sign-In Screen
Firewall Settings for Catalog Kiosk
1st Gen Elo 22" - Unsupported Features
Lines Appear and/or Narration Comes from the Kiosk When I Tap on the Screen
Send Product and Cart As Text and Email and Website Buttons Have Disappeared
Blue Screen Appears When Pairing Code is Displayed
Manual Chrome OS Reload (Chromebox 3)
My Kiosk’s Touchscreen is Only Responsive in Certain Areas or is Not Responsive
The Touchscreen Displays a Google Profile Error, Indicating Corrupted Data
The Kiosk Fails to Open the Catalog Kiosk App and Jumps Back to the Sign-in Screen Asking for an Email Address
I Changed ISPs or Updated the Wi-Fi Password, and Now the Kiosk Can't Connect to the Internet
I logged into the Chromebox, but it never installed the Wondersign Catalog Kiosk App
My Kiosk Is Showing a Yellow Exclamation Point (!)
How to Access the Control Panel on a 22" ELO Touchscreen