How to Manage Connector Sync Management Settings

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Manage your Shopify or BigCommerce Wondersign Connector Sync Settings in the Catalog App Manager.

 

Requirements/Tools Needed:

Getting Started

1. From the Devices page, choose the Connector (virtual device) you wish to update.

1a_Connector_Seetings.png

 

2. Select Sync Management in the left menu.

2_Sync_Management.png

If your Connector is for Big Commerce, follow these directions. 
If your Connector is for Shopify, follow these directions.

 

BigCommerce

3a. For Big Commerce, you have settings for Brand Management, Category Management, and Enable Shipping Rate.

Brand_Management.png

  • Brand Management: Toggle Brand Management on or off.
    Please Note:
    The default is set to off.
    • When the toggle is off, the Wondersign Connector manages only its brands in BigCommerce. It does not affect brands that have been manually created by you or other third-party integrations directly in BigCommerce. Product syncs will only impact the brands managed by the Wondersign Connector.
    • When the toggle is on, the Wondersign Connector App controls all brands in BigCommerce. The connector will create, update, and delete all BigCommerce brands according to what is assigned to sync from the Wondersign platform. Brands that are not assigned to any products included in the product sync will be deleted.

 

Cateogy_management.png

  • Category Management: Toggle Category Management on or off.
    Please Note:
    The default is toggled off.
    • When the toggle is off, the Wondersign Connector manages only its categories in BigCommerce.  It does not affect categories in BigCommerce that have been manually created by you or other third-party integrations. Product syncs will only impact the categories managed by the Wondersign Connector.
    • When the toggle is on, the Wondersign Connector controls all categories in BigCommerce.  The connector will create, update, and delete all BigCommerce categories. Categories that are not assigned to any products included in the product sync will be deleted.

  • If Category Management is on, select your structure:
    • 2-Tier Hierarchy:  Categories are structured in a 2-tier hierarchy, similar to the Catalog Kiosk category levels. 
      • Example: Bedroom > Beds
    • 3-Tier Hierarchy: Categories are structured in a 3-tier hierarchy, which includes the department, category, and name.
      • Example: Furniture > Bedroom > Beds

 

Enable_shipping_rate.png

  • Enable Shipping Rate: Toggle Enable Shipping Rate on or off.
    • When the toggle is off (default), the connector does not provide the shipping rate.
    • When the toggle is on, the connector will provide the fixed_cost_shipping_price value in BigCommerce Data API.

      Please note: If the shipping rate is unavailable, the connector won't override. A fixed shipping rate is not included for all brand feeds.


4a. If you have made any changes, click Save Changes. 

Please Note: Any changes to these settings trigger a complete sync between the Wondersign Commerce API and your BigCommerce website, resetting the products' data according to the selected options.

 

Shopify

3b. For Shopify, you have settings for Product Tag Management, Collection Management, and Inventory Management.

3b_Shopify_connectors.png

  • Product Tag Management: Defines how the connector handles product tags in Shopify.
    • Manage All: Tags for all products are managed by Wondersign. The connector will create, update, and delete tags based on your Wondersign product data feeds.
    • Connector-Created Only (default): Tag management is restricted to tags created by this connector. Manually created tags or tags created by other 3rd party applications will not be affected. The connector will create, update, and delete tags based on your Wondersign product data feeds. (This is the recommended setting)
    • Manage None: Product tags are not managed at all by this connector.

 

3b_Shopify_Connectr.png

  • Collection Management: Defines how the connector handles collections in Shopify.
    • Manage All: All collections are managed by Wondersign. The connector will create, update, and delete collections based on your Wondersign product data feeds.
    • Connector-Created Only (default): Collection management is restricted to collections created by this connector. Manually created collections or collections created by other 3rd party applications will not be affected. The connector will create, update, and delete collections based on your Wondersign product data feeds. (This is the recommended setting)
    • Manage None: Collections are not managed at all by this connector.

 

shopify_inventory_management.png

  • Inventory Management: Defines how the connector handles inventory in Shopify. (Available for accounts using Premium Inventory)
    • Manage All: All inventory is managed by Wondersign. The connector will always update the product and variant inventory levels available. 
      • Will always override the inventory in the ecommerce store.
    • Connector-Created Only: SKU inventory is updated for products and variants managed by the connector ONLY when Wondersign's inventory level is less than Shopify level, or the Shopify level is zero.
      • Will only override the inventory when it's lower than the inventory in the ecommerce store.
    • Unmanaged (default): Inventory is not managed by the connector. (This is the default setting.)
      • Will never override the inventory in the ecommerce store.

 

4b. If you have made any changes, click Save Changes.

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