Requirements/Tools Needed:
The Catalog Kiosk application requires at least 8GB of storage on your tablet. Please make sure you have storage available before installing the app and downloading product data.
The app is only compatible with Android version 7.1.2 or newer.
Update your Android Chrome’s System Web View to recent version.
Confirm your tablet has an internet connection.
Please Note: Downloading items may incur additional costs on certain cellular data plans, therefore, Wondersign strongly recommends using a WiFi connection. Wondersign cannot be held liable for incurred cost due to usage of a cellular connection while using the Catalog Kiosk app for Android.
Getting Started
1. Access the tablet's Google Play Store.
2. Search for “Wondersign Catalog Kiosk" in the Google Play store.
3. When the app appears, select Install.
4. When the app launches, pair the device by entering the same login credentials you use to login to your Wondersign account at my.catalogkiosk.com. If you don't know your credentials or don't have access to them, you can also pair the tablet with a pairing code (see step #4b below).
4a. To pair the tablet using credentials, click Enter your credentials, then enter the following information on the tablet:
Device Name: Give your device a unique name that makes sense to you. This helps identify the device in the list of connected devices in your account. For example: Store Tablet
Email Address: Your username to log into my.catalogkiosk.com
Password: Your password to log into my.catalogkiosk.com
4b. The tablet can also be connected to an existing account with a pairing code. To pair with a pairing code:
Open a browser and log in to my.catalogkiosk.com.
Navigate to the Devices section and click Add Device.
Enter the pairing code in the Create a New Device screen.
For more information on pairing devices, see How to Activate & Manage Devices
5. The app will download the store's assigned products directly to the tablet.
PRO TIP: When you see the option to Download in Background, you may select this to quickly pull up the Catalog Kiosk app while images continue to download as a background task. Some images may be missing at first, but all will eventually be loaded once the initial sync completes.
Please Note: If the device provides an error stating No products assigned (see image below), go to my.catalogkiosk.com and assign products. For instructions on assigning products and pricing, please visit the help article: How to Manage Products to Display
6. The Catalog Kiosk is ready to use when the Home Screen (see below) is appears:
Please Note: Recommendations for the minimum storage on your device heavily depends on the size of your catalog and the number of product images. A general recommendation is 500K (kilobytes) per image plus a buffer for the operating system and other Apps.
For example, if your catalog has 20,000 SKUs and is displaying the default of 4 images per product (total of 80,000 images), our storage recommendation would be 40GB for the images and app data plus an additional 5 to 10GB for other services to avoid running out of total hard drive space (total of 45 - 50GB of storage space).