Enter email addresses to receive alerts/notifications when your Connector encounters an issue.
- Sign in to my.catalogkiosk.com using the Google Chrome web browser.
1. From the Dashboard, click your email user profile in the top right corner.
2. Select Connectors from the drop-down menu.
3. Select the ecommerce platform you're connected to.
4. In the Settings tab, add the email address(es) that should receive notifications in the text box next to Status Alerts.
Please Note: Separate multiple email addresses with a comma.
4. Click Save Changes.
For troubleshooting purposes, here is a list of supported error codes and what they stand for:
UnauthorizedUsually means credentials are not valid
Payment RequiredShopify specific; payment required to re-activate web store
ForbiddenYour account does not have access; most likely a credentials problem
Not FoundThe requested resource could not be found; web store is down or gone