Requirements/Tools Needed:
- The Catalog Kiosk application requires at least 8GB of storage on your iPad. Please make sure you have storage available before installing the app and downloading product data.
- Please note that product images require disk space and the larger your product catalog is, more space is needed.
- The app is only compatible with iPadOS version 13 or above.
- Your iPad must have an internet connection (Wifi or Cellular).
Please Note: Downloading items may incur additional costs on certain cellular data plans, therefore, Wondersign strongly recommends using a WiFi connection. Wondersign cannot be held liable for incurred cost due to the usage of a cellular connection while using the Catalog Kiosk app for iPad.
Getting Started
1. Tap the App Store icon on your iPad tablet.
3. Once the app is downloaded, tap Open.
- Device Name: Give your device a unique name that makes sense to you. This helps identify the device in the list of connected devices in your account. For example: Store iPad
- Email Address: Your username to log into my.catalogkiosk.com
- Password: Your password to log into my.catalogkiosk.com
4b. The iPad can also be connected to an existing account with a pairing code. To pair with a pairing code:
- Click Back in the top left corner of the login screen.
- The device will then display a 6-digit pairing code.
- Open a browser and log in to my.catalogkiosk.com.
- Navigate to the Devices section and click Add Device.
- Enter the pairing code in the Create a New Device screen.
- For more information on pairing devices, see How to Activate & Manage Devices
5. The app will download the store's assigned products directly to the iPad.
PRO TIP: When you see the option to Download in Background, you may select this to quickly pull up the Catalog Kiosk app while images continue to download as a background task. Some images may be missing at first, but all will eventually be loaded once the initial sync completes.
Please Note: If the device provides an error stating No products assigned (see image below), go to my.catalogkiosk.com and assign products. For instructions on assigning products and pricing, please visit the help article: Managing Products to Display
6. The Catalog Kiosk app is ready to use when the Home Screen (see below) appears:
Please Note: Recommendations for the minimum storage on your device heavily depends on the size of your catalog and the number of product images. A general recommendation is 500K (kilobytes) per image plus a buffer for the operating system and other Apps.
For example, if your catalog has 20,000 SKUs and is displaying the default of 4 images per product (total of 80,000 images), our storage recommendation would be 40GB for the images and app data plus an additional 5 to 10GB for other services to avoid running out of total hard drive space (total of 45 - 50GB of storage space).