Wondersign Connectors sync your customized and fully priced catalogs to additional destinations of your choice - for example, your website, POS system, and sales tablets. You can view the status of your Connectors from your account.
Requirements/Tools Needed:
Sign in to my.catalogkiosk.com using the Google Chrome web browser
Getting Started
1. From the Dashboard, click Manage Devices or Devices from the top navigation bar.
2. There you will find a list of Devices and information about each Device. For Connectors (virtual devices) the columns include:
Type: Connector
Name: BigCommerce Sync (Virtual Device), Shopify Sync (Virtual Device), etc.
Active - A green check mark will indicate your device is active, and syncing current data.
Ready - A yellow checkmark indicates the connector is idle and is ready to sync.
Stopped - A red X notifies you that a device is not connected due to an error.
Hover over the Stopped status indicator to review the error message. This will help you troubleshoot the issue.