Wondersign Connectors sync your customized and fully priced catalogs to additional destinations of your choice - for example, your website, POS system, and sales tablets. You can view the status of your Connectors from your account.
- Sign in to my.catalogkiosk.com using the Google Chrome web browser
1. From the Dashboard, click Manage Devices or Devices from the top navigation bar.
2. There you will find a list of Devices and information about each Device. For Connectors (virtual devices) the columns include:
- Type: Connector
- Status: Active, Ready, or Stopped
- Name: BigCommerce Sync (Virtual Device), Shopify Sync (Virtual Device), etc.
Active - A green check mark will indicate your device is active, and syncing current data.
Ready - A yellow checkmark indicates the connector is idle and is ready to sync.
Stopped - A red X notifies you that a device is not connected due to an error.
Hover over the Stopped status indicator to review the error message. This will help you troubleshoot the issue.