In rare cases, the Chromebox displays the six-digit pairing code on a blue background screen and prompts users to navigate to my.wondersign.com to activate the device. These Chromeboxes were enrolled into an account other than Catalog Kiosk app (i.e. digital poster board, and ambient TV).
If this happens, contact the Wondersign Support Team by email at firstname.lastname@example.org or phone at 1-855-408-9966 (Opt 2) Mon-Fri, 9AM to 8PM ET, Sat 9AM to 6PM ET.
The correct Wondersign Catalog Kiosk App pairing code screen is grey and prompts users to navigate to my.catalogkiosk.com to activate the device.