How to Reset a Forgotten Password

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Requirements/Tools Needed:

  • User must know the email address associated with the account
  • Go to in your Google Chrome web browser

Getting Started

1. On the login page, click "Forgot Password?"


2. Type in the email address associated with the account, then click Reset Password.


3. The message below will confirm that the email has been sent with the link to reset the password.


4. A link to reset the password will be sent to the email address entered. Open the email and follow the link.


5. In the space provided, enter the new password using the Password Creation criteria listed, then click on Submit.


6. Once you have reset the password you will be brought back to the login screen to enter the account.

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